GCP Managed IT Service & Helpdesk

 Monitoring is the first step to the proactive IT service approach. GCP monitors and receives alerts in real time about potential problems before they happen so we can resolve them in advance. 

What we monitor in real time:

· System resources

· Logged in users

· Network and IP Monitoring 

· SNTP Monitoring 

· Windows updates 

· SQL Server 

· Exchange 

· Active Directory 

· Hyper-V & SNTP enabled Devices 

 GCP automates administration and maintenance tasks which are applied to servers and workstations, both per specific device and for whole companies and groups. 

· Creating System Retore Points 

· Deletion of Temp Files 

· Delete Internet History

· Reboot 

· Shutdown 

· Defragmentation (All Disks) 

· Checkdisk (All Disks) 

· Full System Scan 

· Check for New Updates  

GCP reviews, schedules, and implements patches and critical updates. Patch Management can be applied to individual devices or in groups including: 

· Run Windows Update All/ Critical / Important / Security 

· Run Windows Update: Service Pack

· Install Microsoft Office updates 

· Install Driver Updates (Hardware) 

· Install Java updates 

· Install Adobe updates 

· Reboot As needed